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Home International FAQs Blogs Contact Us +971 5433 28588 English العربية

Frequently Asked Questions

Making a Booking

You can book online by selecting your airport, travel dates, and extras. Confirmation email is sent instantly.

Yes. Amend or cancel using the link in your confirmation email. Refunds apply 24+ hrs before drop-off (minus admin fee).

Payments

We accept all major debit and credit cards. Payments are processed securely online.

Yes, all transactions are encrypted and processed via secure gateways.

Flight Issues

We track flights. Pick-up time is adjusted at no extra cost.

Arrive at least 2–3 hours before your flight to allow transfer time.

Shuttle & Parking

Yes, Pickup and dropoff terminal transfers to and from terminals are included.

Call us as soon as possible. We’ll try to accommodate but late arrivals may cause delays or charges.

Optional Services

VIP lounge, car wash, and EV charging can be added during booking.

Yes, EV charging is available on request.

Loyalty & Rewards

Yes, regular customers may qualify for discounts. Subscribe Here to get Discounts

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